Welcome to TWP-Stain.com

Customer Service

Shipping & Delivery
TWP-Stain.com ships directly from our West Jordan, UT warehouse or drop ships from Gemini Coatings regional warehouses directly to you.  Most orders are shipped via FedEx Ground, larger orders may ship as LTL freight.  Most orders ship within 1 business day after recipt.  Orders will deliver in approximately 2-5 business days after shipping, depending on location.
Privacy & Security
Your information is safe with us.  We will not sell your information to any other company.
Returns & Replacements
Returns must be authorized by a TWP-Stain.com representative. TWP-Stain.com reserves the right to charge a restocking and return shipping fee to the customer.  If your credit card has already been charged for the purchase and your order is returned, TWP-Stain.com shall issue a credit to your credit card account in the amount of the original price less any return shipping fee and applicable restocking charge.  Shipping fees represent our actual cost and may differ from itemized shipping fees charged on your order. Full refunds will be provided on cancelled orders for in-stock items if they have not been shipped.
Ordering
Orders may be placed via phone or online.  Ship to address must be a physical address (no PO Boxes).  We do not require a signature for delivery.

For any questions, please call us at 855-890-6210 weekdays 8-5 Mountain time.  Our physical address is:
TWP-Stain.com
9500 Hawley Park Rd
West Jordan, UT 84081